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Giving Pieces Privacy Policy

 

Effective Date: September 7, 2026

Giving Pieces (“Giving Pieces,” “we,” “our,” or “us”) is operated by The Affiliate Doc LLC d/b/a Giving Pieces. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains the information that may be collected, used, stored, or shared when you use the Giving Pieces website, mobile application, and related services (collectively, the “Services”).

1. Information We Collect

The information we collect depends on how you use Giving Pieces.

Account Information

You may use certain portions of Giving Pieces without creating an account.

If you create an account, we may collect and store:

  • Email address

  • Account credentials

  • Account identifier

  • Account preferences

  • Marketing email preference

  • Favorites

  • Puzzle completion history

  • Impact Points and related activity

  • Subscription status

Passwords are processed through our authentication provider. Giving Pieces does not store your password in plaintext.

Gameplay and Impact Information

When you use Giving Pieces, we may collect information about your gameplay, including:

  • Puzzles completed

  • Puzzle difficulty and piece count

  • Whether puzzle-piece rotation was enabled

  • Date and time a puzzle was completed

  • Impact Points earned

  • Charitable categories associated with your activity

  • Favorites and organizations you have helped

This information is used to operate Giving Pieces, maintain your account history, calculate Impact Points, maintain aggregate puzzle and category totals, prevent duplicate or fraudulent activity, and improve the Services.

Puzzle Timing

Giving Pieces may measure the amount of time you spend solving an individual puzzle so that we can display a puzzle timer, restore an unfinished puzzle, display your completion time, and allow you to share your result.

Elapsed puzzle time for an unfinished puzzle may be stored locally on your device so that the puzzle can be resumed.

Giving Pieces does not transmit your puzzle-solving duration or puzzle start time to our Supabase or Wix backend systems. We do record the date and time at which a reported puzzle completion occurs.

If you choose to share a completed puzzle using your device's sharing features, your completion time and other puzzle information may be included in the content you choose to share.

Device and Technical Information

Giving Pieces and the service providers used to operate the Services may automatically process certain technical information, which may include:

  • IP address

  • Device and operating-system information

  • App or browser information

  • App version

  • Device or app identifiers

  • General or approximate location derived from information such as an IP address

  • Advertising interactions

  • Diagnostic and performance information

  • Request timestamps and technical logs

The particular information processed depends on the service being used and your device and privacy settings.

Installation Identifier

Giving Pieces creates a random identifier associated with an installation of the app. We use this identifier for purposes such as completion validation, duplicate prevention, rate limiting, and protection against abuse.

This Giving Pieces installation identifier is not your Apple advertising identifier (IDFA) or a hardware identifier.

Purchase and Subscription Information

If you purchase a physical product or an Ad-Free subscription, Giving Pieces and its service providers may process information such as:

  • Product purchased

  • Subscription product

  • Purchase or subscription status

  • Transaction confirmation

  • Renewal, cancellation, expiration, refund, or restoration status

  • Order and fulfillment information

  • Physical-puzzle redemption information

Payments for iOS subscriptions are processed by Apple. Website purchases may be processed through our website and associated payment providers.

Giving Pieces does not receive or store your complete payment-card number from Apple App Store purchases.

Physical Puzzle Codes

Certain physical puzzle purchases may include a code that can be redeemed for Impact Points.

We may process information related to issuing and redeeming these codes, including the associated puzzle or product, redemption status, Impact Points awarded, and, for signed-in users, the account that redeemed the code.

We may also use technical information, including a protected representation of an IP address, for rate limiting, fraud prevention, and security.

2. How We Use Information

We may use information to:

  • Provide and operate Giving Pieces

  • Create and maintain user accounts

  • Authenticate users

  • Save Favorites and gameplay history

  • Calculate and display Impact Points

  • Maintain aggregate puzzle and charitable-category totals

  • Process purchases and subscriptions

  • Restore subscription access

  • Issue and redeem physical-puzzle codes

  • Deliver physical products

  • Prevent fraud, abuse, and duplicate activity

  • Maintain the security and reliability of the Services

  • Respond to customer-support requests

  • Send service-related communications

  • Send promotional communications when you have chosen to receive them

  • Display and measure advertisements

  • Comply with legal obligations

  • Enforce our agreements

We may also use aggregated or de-identified information for statistical, operational, and business purposes.

3. Advertising and Google AdMob

Giving Pieces may display advertisements to users who do not have an Ad-Free subscription.

We use Google AdMob and the Google Mobile Ads SDK to provide advertisements. Google and participating advertising partners may process information in connection with advertising, including information such as:

  • IP address

  • General or approximate location derived from an IP address

  • Device, app, or advertising identifiers when available

  • Device and app information

  • Advertisements viewed

  • Interactions with advertisements

  • Certain app or product interactions

  • Diagnostic and performance information

This information may be used for purposes such as providing advertisements, frequency capping, measurement and reporting, fraud and invalid-traffic prevention, and operation and improvement of advertising services.

Giving Pieces currently requests non-personalized ads from Google. Non-personalized advertising does not necessarily mean that no information is processed. Information may still be used for contextual advertising, frequency capping, aggregated reporting, security, fraud prevention, and other permitted purposes.

Giving Pieces does not intentionally provide Google AdMob with your Giving Pieces email address or Giving Pieces account identifier for advertising purposes.

Giving Pieces does not currently request authorization through Apple's App Tracking Transparency framework to access the IDFA.

Google's handling of information is also governed by Google's applicable privacy policies and terms.

4. Advertising Privacy Choices

Giving Pieces uses Google's User Messaging Platform (“UMP”) to provide applicable advertising privacy choices.

Depending on applicable law and your circumstances, you may be presented with options concerning the sale or sharing of personal information or the use of information for certain advertising purposes.

When available or required, you can review your advertising privacy choices from the Account & Preferences area of Giving Pieces by selecting “Review your advertising privacy choices.”

Your choices may be stored or processed by Google's UMP system and communicated to Google and participating advertising partners as appropriate.

Giving Pieces does not maintain a separate copy of your UMP selection in our Supabase or Wix databases.

5. Subscriptions and RevenueCat

Giving Pieces uses RevenueCat to help manage Ad-Free subscriptions and subscription entitlements.

RevenueCat may process information such as:

  • A RevenueCat-generated anonymous identifier

  • A Giving Pieces account identifier when you are signed in

  • Subscription product information

  • Apple transaction and receipt information

  • Purchase, renewal, expiration, cancellation, refund, and restoration information

  • Subscription entitlement status

  • Certain device, app, locale, and transaction information

Giving Pieces does not intentionally provide your email address or name to RevenueCat through the current mobile-app implementation.

RevenueCat uses this information to validate purchases, manage subscription access, prevent fraud, provide subscription functionality, and provide subscription-related reporting.

Apple separately processes information required to complete App Store purchases and subscriptions under Apple's own privacy practices.

6. Supabase

Giving Pieces uses Supabase for services including authentication, account management, Favorites, authenticated puzzle-completion history, Impact Points, physical-puzzle-code redemption, and certain marketing-preference functions.

Information processed through Supabase may include:

  • Email address

  • Account identifier

  • Authentication information

  • Account preferences

  • Favorites

  • Puzzle completion information

  • Impact Point activity

  • Physical-puzzle-code redemption information

  • Marketing preferences

  • Security, request, and authentication logs

Supabase infrastructure may also process technical information such as IP address, user-agent information, timestamps, authentication events, and operational diagnostics.

7. Wix and the Giving Pieces Website

Giving Pieces uses Wix to operate portions of our website, content-management system, store, puzzle catalog, organization information, aggregate completion information, marketing contacts, and other Services.

Depending on how you interact with Giving Pieces, Wix may process information including:

  • Website interactions

  • Puzzle completion information

  • A Giving Pieces installation identifier

  • Email address and marketing preferences

  • Contact information

  • Purchase and order information

  • Shipping and fulfillment information

  • Device, browser, IP address, and technical information

Puzzle completion information sent to Wix from the mobile application does not intentionally include your Supabase email address or Supabase user account identifier.

8. Email Communications

If you choose to receive promotional communications, we may use your email address to send news, updates, information about new puzzles, Giving Pieces activities, and other promotional communications.

You may unsubscribe from promotional emails at any time using the unsubscribe mechanism provided in those messages or applicable account settings.

We may still send non-promotional communications when necessary to provide the Services, administer your account, respond to requests, or provide important service information.

9. Sharing Information With Service Providers

We may disclose information to service providers when reasonably necessary to operate Giving Pieces.

These may include providers involved in:

  • Authentication and databases

  • Website hosting and content delivery

  • Advertising

  • Subscription management

  • App-store purchases

  • Payment processing

  • Product manufacturing and fulfillment

  • Shipping

  • Email and customer communications

  • Security and fraud prevention

Examples of services used by Giving Pieces include Supabase, Wix, RevenueCat, Google AdMob, Google UMP, and Apple.

These companies may process information according to their own terms and privacy policies.

We may also disclose information when reasonably necessary to comply with law, legal process, enforce our agreements, investigate fraud or misuse, or protect the rights, property, safety, and security of Giving Pieces, our users, or others.

Giving Pieces does not sell personal information directly to advertisers for monetary payment.

10. Local Device Storage

Giving Pieces stores certain information locally on your device to provide app functionality.

Depending on how you use the app, locally stored information may include:

  • Unfinished puzzle state

  • Elapsed time for an unfinished puzzle

  • Guest Favorites

  • Guest completion information

  • App preferences

  • Random installation identifier

  • Pending completion information needed to retry a failed submission

  • Authentication/session information where required for account functionality

Clearing app data or deleting the app may remove some locally stored information.

11. Analytics and Diagnostics

Giving Pieces does not currently use a dedicated third-party general-purpose analytics platform such as Google Analytics for Firebase, Mixpanel, or similar services in the mobile application.

Giving Pieces also does not currently use a dedicated third-party mobile crash-reporting service.

However, service providers involved in operating Giving Pieces—including advertising, hosting, authentication, subscription, website, and app-store providers—may process diagnostic, security, performance, transaction, and usage information as part of providing their services.

12. Children's Privacy

Giving Pieces is a general-audience service and is not specifically directed to children under 13.

We do not knowingly collect personal information from children under 13 in a manner inconsistent with applicable law.

If we learn that personal information from a child has been collected in circumstances requiring parental consent without the required consent, we will take appropriate steps to address the information as required by applicable law.

If you believe a child has provided personal information to Giving Pieces inappropriately, please contact us at the address below.

13. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic-storage or internet-transmission system can be guaranteed to be completely secure.

14. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

  • Maintain accounts and provide the Services

  • Maintain Impact Point and completion records

  • Complete transactions

  • Manage subscriptions

  • Provide customer support

  • Prevent fraud and abuse

  • Meet legal, accounting, and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

Different categories of information may be retained for different periods.

We may retain aggregated or de-identified information for longer periods when it can no longer reasonably identify you.

15. Your Choices and Rights

Depending on your relationship with Giving Pieces and applicable law, you may be able to:

  • Update certain account information

  • Delete your Giving Pieces account

  • Unsubscribe from promotional email

  • Review applicable advertising privacy choices

  • Disable or control certain device permissions

  • Manage your App Store subscription through Apple

  • Request information about certain personal information we maintain

  • Request correction or deletion of certain personal information

Some information may need to be retained where required or permitted by law, for fraud prevention, accounting, dispute resolution, security, or other legitimate purposes.

For privacy questions or requests, contact us at arib@givingpieces.com.

16. Account Deletion

Giving Pieces users with accounts may request deletion of their account and associated personal information through the account-deletion functionality provided in the app or by contacting us.

Account deletion may not immediately remove information maintained independently by third parties, such as Apple transaction records, or information that Giving Pieces or its providers must retain for legal, financial, security, fraud-prevention, or dispute-resolution purposes.

Locally stored information may remain on a device until the application or its local data is removed.

17. Third-Party Websites and Services

Giving Pieces may contain links to charitable organizations, stores, donation pages, social-media services, and other third-party websites or services.

When you leave Giving Pieces or choose to share information through another service, that third party's privacy practices apply.

Giving Pieces is not responsible for the privacy practices of independent third-party websites and services.

18. United States Availability

Giving Pieces is currently intended for users in the United States.

The Services are not presently offered or directed to individuals outside the United States.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Giving Pieces, our service providers, our practices, or applicable law.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

If appropriate, we may provide additional notice of material changes.

20. Contact Us

If you have questions, concerns, or privacy requests, please contact:

The Affiliate Doc LLC d/b/a Giving Pieces
Email: arib@givingpieces.com

Thank you for using Giving Pieces and helping Lord Grimsby transform puzzles into meaningful impact.

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